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I am not sure when, why, or how it changed, but customer service is not what it is supposed to be, nor is it what it used to be. I have worked in a form of customer service since I was 16 and I have never, nor would I ever, treat or talk to someone […]

“the Bitterness of poor coverage remains long after the Sweetness of low price is Forgotten” – Benjamin Franklin I love these words by Benjamin Franklin. In my research I actually found that his quote is “the bitterness of poor quality remains long after the sweetness of low price is forgotten” From what I have read […]